ONLINE SERVICES

Best Price Guarantee

From now on there’ll be no need to surf the net in search of the best price for your Alitalia flight: when you look for a flight on Alitalia.co.uk you can now be sure that you will always find the best available online fares.

In fact Alitalia.co.uk guarantees that you will not find a lower price for the Alitaliaand Air One tickets you’ve purchased anywhere else.

If, after having purchased your ticket on Alitalia.co.uk, you find a fare more than £10 cheaper per booking (£5 for one way tickets) on another UK website by midnight (UK time) of the same day, Alitalia will refund the difference with an e-coupon voucher to be used for your next booking on Alitalia.co.uk

Book now your flight at the Best Price Guaranteed!

If you need to send us a notification of a competing fare:

1) Make sure that the price you have found is at least £10 cheaper per booking (£5 for one way flights) than the one purchased on Alitalia.co.uk and that the competing fare is for the same flight, on the same date, at the same time and in the same booking class.

2) Send us the URL of the website where you have found the competing price and keep a screenshot of the page showing the cheaper price. Alternatively print the page and keep it as we may ask you to send it to us. 
Suggestion:  if you are using Windows to capture your screenshot, once you are on the page you need to save, press the “Print scrn” key on your keyboard. Then use the “paste” tool to copy the page on an email or a word (or similar) document.

3) To send your notification, please fill this form.

Before sending the notification please make sure you have read the Terms and Conditions

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