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MILLEMIGLIA PROGRAM
Award tickets with Alitalia and Air One
Award tickets with Alitalia and Air One
With the miles earned, you can request award tickets1 for yourself or your loved ones.
Types of award tickets
- Standard Award Ticket
It’s a round trip or one-way award ticket, available both in Economy and Business classes on Alitalia and Air One flights.
See how many miles are required for a Standard Award ticket. - Plus Award Ticket
Requiring twice as many miles as Standard, the Plus award ticket (available only on Alitalia flights):
- gives you access to more seats in Economy class
- lets you change your itinerary at any time without penalties
- entitles you to an extra 10 kg of excess baggage in addition to the allowance for the Club you are a member of.
See how many miles are required for a Plus Award ticket. - MultiClass Award Ticket
It gives you the flexibility to request award tickets with outbound and inbound flights booked in different cabin classes (Economy and Business/Magnifica), on Alitalia and Air One flights.
See how many miles are required for a MultiClass ticket. - Award Tickets with a mileage purchase
If you haven't earned enough miles, you can reach the number required with a small mileage purchase. This service is available on Alitalia and Air One flights.
See how many miles are required for a ticket with a mileage purchase.
Depending on the type of award ticket, you can use the following channels:
- Alitalia website: booking and ticketing of award tickets in Economy Class (both STANDARD and PLUS, on direct or indirect flights) and in Business Class (STANDARD only, direct flights only) or MultiClass flights, only on flights operated by the Alitalia group, access to Award Ticket Online
- MilleMiglia Customer Services: to book and issue all types of award tickets, including the one with mileage purchase and on Air One flights.
Remember to communicate your MilleMiglia code, the number of your ID document (or that of a beneficiary) and your credit card number (for billing the airport taxes). On arrival at the airport, go straight to check-in to pick up your boarding pass and the receipt for the ticket.
- Rewards are valid for twelve (12) months from the date of issue and cannot be reimbursed.
- Bookings will be automatically cancelled if the award ticket is not issued within the time limit from the date the booking was made
You can ask for an updrade from an Economy ticket to a Business/Magnifica one at Alitalia Ticket Offices, the same day of departure2. The change of booking and miles deduction, equal to the cost difference of the two tickets, will be done at that same moment.
We suggest to show up at the airport at least 2 hours before the foreseen check-in time time-limit deadline. The ticketing offices in some of these airports may request a ticketing charge, that varies according to the departure and arrival points.- To changes to award tickets where penalties will apply, the amount will be of 5,000 miles or 55 euros. Penalty it’s not applicable in case of date or time change, and in case of changes to the beneficiary that require a switch3 from a Plus ticket to a Standard or, viceversa, from Standard to a Plus ticket.
- For each ticket, a maximum of two (2) involuntary transfers at intermediary airports between the point of departure and destination are allowed. Stop overs are not allowed.
1. The number of seats reserved for passengers holding Award tickets is limited. The amount of available seats may vary based on the season when flights are requested.
2. Service available at the following airports:
- in Italy at Rome Fiumicino, Milan Linate, Alghero, Bari, Brindisi, Cagliari, Catania, Crotone, Lamezia Terme, Naples, Palermo and Reggio Calabria;
- abroad at Athens, Barcelona, Berlin, Boston, Brussels, Bucharest, Buenos Aires, Cairo, Caracas, Chicago, Frankfurt, Geneva, Istanbul, Lagos, London Heathrow, Madrid, Malta, Miami, New York JFK and Newark, Paris Charles De Gaulle and Orly, Sao Paulo, Thessaloniki, Tirana, Tokyo, Toronto, Tunis and Valencia.